At FREQ TEMPLE, we operate on a limited-release model. To maintain the exclusivity of our collections, we have established a strict financial policy:
• No Monetary Refunds: We do not offer cash or bank refunds for finalized purchases. Please review your selection and sizing carefully before completing the checkout.
• Store Credit: In the rare event that a verified defective item cannot be exchanged due to being sold out, a Store Credit of the full purchase value will be issued.
• Credit Validity: Issued store credits are valid for [3 months] and can be applied toward any future collection or drop.
• Non-Refundable Costs: Shipping and handling fees are non-refundable unless the return is due to an error on our part.
• Final Sale: Any items marked as "Archive," "Sample," or "Special Release" are considered final sale and are not eligible for exchange or credit.